Thoughts at the Trust

Thoughts at the Trust

Insight, comment and opinion from the debt advice front line

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Tag: Chris Fitch

17 July 201817 July 2018 Chris Fitch

The FCA opts for the right approach to defining vulnerability

3 April 201826 April 2018 Chris Fitch

Using the BRUCE protocol to identify and support customers with mental capacity limitations

6 September 201727 November 2017 Chris Fitch

Creditors can do more to support customers with addictions. Here’s how.

21 March 201721 March 2017 Joanna Elson

It’s time for an expanded focus on a broader range of vulnerable circumstances

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